CarCode

Increase lead conversion through live mobile text chats


The Problem

The number of car shoppers using text messaging to connect with dealers is growing rapidly. Dealers wanting to increase the lead conversion coming from SMS need a way for customers to reliably connect with staff while still being able to fairly distribute the work between all team members within the dealership.

The Solution

Carcode SMS gives dealerships a phone number for mobile shoppers to text and provides the dealership with an app that allows staff to respond and manage conversations in a compliant environment. The customer texts the phone number, and the salesperson responds via Carcode SMS in a way that both utilizes their CRM and is TCPA compliant.

Tools

Ecommerce, Cloud Hosting, Ruby on Rails, Responsive, Stripe, SMS, VoIP, iOS, Android, PCI, Mobile App, Analytics

Approach

Venturit developed the application from ground up, including dealer registration with SMS number provisioning, sales agent registration, dealer settings management including business hours, sms communication processing and sending messages according to each dealer settings, while recording all conversations. Carcode SMS dealer mobile app was developed for iOS and Android devices.

Achieved Results

Scalable, reliable, flexible, TCPA compliant solution that creates an SMS text message capable phone number for each dealership. Allows mobile shoppers to initiate a real SMS texting conversation with the dealership. All conversations are recorded in the dealer's CRM; sales staff respond from their personal cell phone in a branded app. Grand prize winner of Edmunds 2014 Hackomotive. Featured in New York Times, Boston Globe, USA Today, Geekwire, ProgrammableWeb and many other news sources and blogs. Purchased by Edmunds in 2015.

Small nick gorton

Nick Gorton
Founder

Venturit team helped turn the business idea into a fully operational application in two months and continues to enhance the application.

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